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FREQUENTLY ASKED QUESTIONS

Frequently asked questions
Heart Networks is Manchester's Community Cardiology service. We work in partnership with Manchester Foundation Trust to help reduce waiting times for patients with less complex cardiac symptoms. We provide expert assessment, diagnosis and management within the community. You can find out more information about Heart Networks here.
You have been referred by your GP for further investigations and/or follow-up care. This may be for diagnostic tests such as a 12-lead ECG, ambulatory ECG monitoring, or blood pressure monitoring. In some cases, you may be referred for a full cardiology assessment with our clinical team. A referral may be made if you have a new or existing diagnosis of high blood pressure (hypertension), when your medication needs monitoring, or when you’ve reported symptoms that require further investigation. Our aim is to help you understand your heart health and ensure you receive the right care at the right time.
We are an independent service who work in partnership with NHS services to deliver timely, high quality cardiology care.
If your appointment is for a diagnostic ambulatory ECG or blood pressure monitor, please be aware that you will be sent home wearing a device. Unfortunately, you will not be able to shower while wearing this, so you may wish to shower before your appointment.You will be expected to return your monitor. To ensure that we are able to provide timely results to your GP, we kindly request that you bring your monitor back within 2 days of removal. This ensures a swift turnaround of monitors, to ensure we can act upon your results quickly and to avoid delaying treatment to other patients. If you have any concerns about returning a device, please contact us on 0161 749 4755 to speak to a member of the team.
Our main clinic is located in Chorlton, near to Southern Cemetery. We also have a satellite clinic at Manchester Institute of Health and Performance however appointments here are very limited. Your appointment confirmation letter or SMS will advise which clinic you have been booked at.
Both our clinics are wheelchair accessible. We also have access to a hearing loop system, or can arrange a BSL or language interpreter for you if required. If you have specific needs, please let us know in advance by calling us on 0161 749 4755 so we can make suitable arrangements ahead of your appointment.
Limited free parking is available at both sites, however this cannot be guaranteed. There are free parking spaces outside our Christie Way clinic. We kindly ask that you park in Heart Networks spaces only. Additional pay and display parking is available at our Christie Way site. This is situated in the Premier Inn car park nearby at M21 7QS.The postcode for parking at Manchester Institute of Health and Performance is M11 2AZ, please use the 'Health' car park.
Please see our Facilities page for more information on how to get to our clinics via Car and Public Transportation.If you have a medical, cognitive or significant mobility need for transport assistance, you may be eligible for free transportation via North West Ambulance service. Please contact them directly on 0800 032 4020 to discuss eligibility and book transport. Alternatively, Manchester Ring and Ride provide accessible, low cost transport services for people who may have difficulty using public transport. You may qualify for help with travel costs under the Healthcare Travel Costs Scheme if you are in receipt of certain benefits, or are on a low income. To find out more, visit their website.
If you have been referred for diagnostic tests, your results will be sent back to your GP for them to review and follow up. We aim to send your results to your GP within 7 days of receiving these, to ensure there is no delay to any treatment.If you are seen by our clinical team at Heart Networks, we will arrange a suitable follow up to discuss your results, either in a face to face appointment, or over the telephone.
We take all feedback seriously. Please speak to a member of staff or call or email us directly. We will respond promptly and respectfully. You can view our complaint policy here.
খোলার সময়: সোমবার - শুক্রবার: 09:00 -17:00
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